Now onboarding design‑partner pilots · Kochi, Kerala

Almost human.
Fully autonomous().

ANAS IT builds AI that runs customer service end to end — voice, WhatsApp, chat and email, in 120 languages — so your team stops repeating itself and starts handling what actually needs a human.

VOICE · AR → EN · CALL #4471 LIVE
CUSTOMER "لم يصل طلبي بعد، وهو عاجل لمشروعي."
ANAS · TRANSLATED + RESOLVED → detected: order delay, urgent
→ CRM: VIP account, customs hold flagged
→ action: 10% goodwill credit applied
→ CRM updated · ticket closed
120
languages, live translation
4
channels, one orchestration layer
0
manual after‑call wrap‑up
5d
to a full pilot dashboard
VOICE WHATSAPP EMAIL CHAT
// THE ANAS CORE

One autonomous core, every conversation channel.

Voice, WhatsApp, email and chat all resolve through the same AI core — so context never gets lost moving between them.

ANAS IT is currently in pilot phase — we're onboarding a small group of design‑partner contact centres ahead of general availability.
// 01 — PRODUCT ARCHITECTURE

One platform. Four jobs.

Instead of stitching together separate bots and dashboards, ANAS runs as a single system — every conversation makes the next one sharper.

ANAS.01

ANAS.Agentic

Handles full conversations end‑to‑end across voice, WhatsApp, chat and email — placing orders, issuing refunds, updating your CRM — without a human in the loop, for the requests it's trained to close.

24/7120 languagesomnichannel
ANAS.02

ANAS.Assist

A live co‑pilot for your human agents: real‑time translation, answers surfaced mid‑call, and the after‑call summary written before the agent hangs up.

live translationauto‑summary
ANAS.03

ANAS.Analyze

Reads every conversation, not a sample. Surfaces satisfaction signals early, flags compliance gaps, and shows you root causes instead of raw call volume.

100% coverageearly warning
ANAS.04

ANAS.Coach

Turns the gaps Analyze finds into AI‑generated roleplay scenarios for your agents — a closed loop between what's going wrong and what gets practiced.

auto‑generated scenariosclosed loop
// SOFTWARE & WEB DEVELOPMENT

Full‑stack software services, alongside our AI products.

Beyond the ANAS AI platform, our team builds custom websites, apps and business software — the same work we've delivered for clients for years.

Website Design & Development

Responsive, search‑engine‑friendly websites built to represent your brand and convert visitors.

Android App Development

Real‑time, responsive Android applications built for businesses of every size.

iOS App Development

Secure, fast, easy‑to‑use iOS apps built on the latest Apple technologies.

E‑commerce Development

End‑to‑end online store builds, from catalogue and checkout to payments and fulfilment.

Billing Software

GST‑ready billing software with accurate calculations for retail, supermarkets and enterprises.

Prescription Writing Software

E‑prescribing software that helps healthcare providers create and manage digital prescriptions.

Bulk SMS Service

Smart SMS systems for personal and marketing communication that turn leads into sales.

Gold Booking Software

Custom gold‑booking platforms with day‑by‑day market‑price and trading‑style options.

School Management Software

Time‑saving, secure school administration software covering academics, staff and communication.

Garage Management Software

Administrative tools with access controls, custom settings and secure data backups for garages.

Book Stall Management Software

Inventory and sales management software built for bookstores and stalls.

Blockchain Application Development

Secure, transparent blockchain‑based applications for modern businesses.

Affiliate Management Software

Track referrals, commissions and payouts with a dedicated affiliate management platform.

Learning Management Platform

Course delivery, tracking and assessment tools for online and hybrid learning.

Used Vehicle Reselling Platform

Listing, valuation and management software for used‑vehicle resale businesses.

// 02 — PLATFORM

Built for how contact centres actually run.

The underlying capabilities every ANAS product is built on top of.

Advanced NLU engine

Contextual language understanding tuned for support conversations, not generic chat.

Omnichannel deployment

Voice, WhatsApp, webchat, email and Telegram, as one connected conversation history.

Real‑time analytics

Performance and business‑impact reporting, updated as calls happen, not overnight.

Enterprise integrations

Connectors for Salesforce, SAP, Zendesk, Shopify and REST/webhooks, expanding with each pilot.

Security by design

AES‑256 encryption, PII redaction at the edge, and role‑based access built in from day one.

Multi‑agent orchestration

Specialised AI agents — reception, sales, support, billing — coordinated under your brand.

Orchestrated, white‑labelled under your brand

Every specialised agent hands off context to the next — a customer never repeats themselves moving from reception to billing to logistics.

Receptionsmart routing
Salesupsell assist
Supportauto‑resolve
Billinginvoices
Logisticstracking
Customyour workflow
// SIGNALS

What we're building toward.

Modeled targets from our pilot design — not measured production results yet. We'll replace these with real customer data as pilots complete.

ANAS CORE VOICE WHATSAPP EMAIL CHAT CRM ERP
Handle time by channel (modeled)TARGET
Voice 8.2 → 4.9m Chat 6.0 → 3.1m Email 5.4 → 2.6m WhatsApp 4.8 → 2.2m

Grey = current typical handle time · colour = design target with ANAS.Assist.

Automation mix (pilot design target)TARGET
60% Fully automated — target Assisted (agent + AI) Escalated to human

Target conversation mix we're designing pilots around.

Early‑warning window (design goal)GOAL
5–8 days ahead of survey results

Goal for ANAS.Analyze's satisfaction signal, to be validated in pilots.

// 03 — PRICING MODEL

Pay per connected minute.

No seat licences. You're billed for AI‑handled time, not headcount — priced against the region's typical human cost per minute as a reference point.

RegionTypical human cost / minIndicative ANAS cost / min*Potential reduction
North America (US / Canada)$1.10 USD$0.42 USD~61%
UK & Europe£0.85 GBP$0.35 USD eq.~58%
India (enterprise hub)₹48 INR₹22 INR~53%
GCC (UAE / Saudi)AED 2.80AED 1.25~55%

*Indicative modelling based on published industry benchmarks for agent cost per minute, not measured customer results. Final pricing is scoped per deployment during the pilot.

// 04 — PILOT PROGRAM

Send 100 call recordings. We'll show you what ANAS finds — free.

In any language, any format. We analyse all 100%, flag compliance and satisfaction signals, and hand back a full dashboard — no cost, no commitment, run on your own data.

01 — SEND

100 anonymised call recordings, any channel.

02 — ANALYSE

Every conversation processed, not a sample.

03 — REVIEW

Full dashboard back within 5 business days.

Start the pilot conversation →
// 05 — SECURITY & COMPLIANCE

Built to enterprise standards, honestly labelled.

We're a young company — here's exactly where our security and compliance posture stands today.

IN PLACE

Encryption & access control

AES‑256 encryption in transit and at rest, role‑based access across the platform.

IN PLACE

PII redaction at the edge

Personal data is redacted from transcripts before long‑term storage.

IN PROGRESS

SOC 2 Type II

Audit engagement planned alongside our first enterprise pilots — not yet certified.

IN PROGRESS

ISO 27001

Information security management system in build; certification to follow.

PLANNED

GDPR & India DPDP alignment

Data‑processing architecture designed around both frameworks from day one; formal assessment to follow.

PLANNED

HIPAA‑ready deployment

Available as a deployment configuration for healthcare pilots on request.

PLANNED

On‑prem & hybrid hosting

Cloud available now; on‑prem and hybrid options scoped per pilot.

IN PLACE

Audit logging

Every action taken by an autonomous agent is logged and reviewable.

// 06 — GET IN TOUCH

Let's talk about your contact centre.

Whether it's the free pilot analysis or a broader deployment — reach us directly.

HEADQUARTERSKochi, Kerala, India

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